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Coronavirus (COVID-19) Updates

Important Information - OPEN 18TH FEBRUARY

As per State Government directive, we will be re-opening on Thursday 18-February. Please refer to our COVID Updates page for more information.

Please read the following important information regarding COVID-19 Coronavirus

The Centre is working to ensure the health and safety of all patrons and staff is maintained. We want to address the growing fears around the spread of COVID-19 (Coronavirus) and share with you the information we have at the current time.

We are working to ensure our centre remains a safe place to visit and work. The health and safety of our community is our main priority, we always uphold a high standard of hygiene within the centre, however are taking extra precautions during this time.

We hope you will do what you can to take care of yourself and those around you, we also encourage you to use and support our community facility with confidence while it is safe to do so.

Please see the latest update on the situation below.

Remember if you are feeling unwell or showing symptoms of the flu, cough or cold to please remain away from the centre until you are feeling 100%.

Opening Hours

Monday - Friday

6.00am - 8.00pm

Saturday

7.00am - 6.00pm
Gym 7.00am - 1.00pm

Sunday

8.00am - 6.00pm
Gym 8.00am - 1.00pm

Update - 17/02/2021

❗ IMPORTANT MEMBER UPDATE ❗   

As per State Government directive, we will be re-opening on Thursday 18-February. 

Masks will be required indoors and outdoors where people cannot physically distance. Your face mask must be worn when visiting our centre except when in the pool, exercising or drinking. 

We will re-open with density limits in accordance with Government directives. Please check our timetable and refer to signage in our Centre for details. 

To get in touch with our customer care team please complete and submit your details through our Contact Us page on our website. 

Thank you for your patience as we work to stop the spread of COVID-19 and keep our community safe.  

Read VIC Govt statement here: 210217 - Statement From The Premier.pdf 

Update - 12/02/2021

❗ IMPORTANT MEMBER UPDATE ❗   

As per State Government directive, we will be closed effective from 11.59pm tonight (Friday 12 February) until 11.59pm Wednesday 17 February. 

This period is subject to change in line with revisions from the state government. 

Due to this temporary closure, please read below what this will mean for you, our members and users.   

By staying at home and limiting contact with other people, we can each help to protect the elderly, the at-risk, and healthcare workers and slow the spread of coronavirus (COVID-19).  

Membership   

  • Your membership will be placed on a free suspension for the 5-day closure period.  
  • All future bookings you have made (for the closure period) will be cancelled.  
  • We will contact you once the advised temporary closure period concludes, or as directed by the Government.   
  • Watch for an email tomorrow with how to access our Home Fitness Network for FREE during the closure.  

What does a 5-Day lockdown mean? 

You are required to stay home and within 5km of your home, with four exceptions: 

  • Shopping for essentials like groceries, medicine and necessary supplies 
  • Medical or healthcare needs, including compassionate requirements and looking after the vulnerable 
  • Exercise within their neighbourhood, with your household members, your intimate partner, or one other person who is not from your household or your partner for up to two hours per day 
  • Work, where you cannot work from home or remotely 

I booked in for a session. Will these run as planned? 
Unfortunately, not. Any booked sessions will be cancelled because we must close our doors by close of business today – Friday 12 February 2021. We will keep you updated on re-opening so you can start to train with us again. 
 
Once again, we thank you for your cooperation and support during this period. We cannot wait to reopen our doors and to continue with our commitment to keeping you physically and mentally fit and healthy.  

We’ll continue to keep you informed, as any updates are made by the state government. Please check our Facebook page and your email inbox to for the latest advice. 

Let's work hard, together as a community to stop the spread! We look forward to once again seeing you return and enjoy our facilities.   

To get in touch with our customer care team please complete and submit your details through our Contact Us page on our website. 

Read VIC Govt updates here: Department of Health and Human Services Victoria | Coronavirus (COVID-19) daily update (dhhs.vic.gov.au) 

Update - 18/12/2020 1:00pm

The State Government and health officials have imposed new border restrictions as a result of the growing coronavirus cluster in Sydney's Northern Beaches.  

Effective immediately (18.12.20) anyone travelling or travelled since Dec 11 from the NSW hotspot areas will need to be tested and self-isolate for two weeks. 

This includes visitors and residents returning home. 

For the health and safety of our guests and visitors we ask these restrictions to be followed. If you are  
feeling unwell or showing flu like symptoms to please get tested and not travel. 

If this impacts your plans or any planned visit to our venue, please contact our staff to discuss your options.  

For full info and specific hotspot areas please visit: 
https://www.dhhs.vic.gov.au/coronavirus?gclid=CjwKCAiAoOz-BRBdEiwAyuvA6xPgJU7fkPOwyKgi-sb5rLuT-e6Wld8OdWTv_3PCe3zzO0HwYd_R7hoC5U0QAvD_BwE 
 
Stay Safe and Have a Happy Holidays. 

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Frequently Asked Questions Expand all

What are we doing to minimise health risks in-Centre?

The Centre will be vigilant in implementing infection control procedures including daily cleaning in accordance with normal protocols, the promotion of healthy hygiene habits and will make hand sanitiser available for staff and patrons to use while using the Centre.
 

What information and advice will help our members?

For now, the best advice is to follow some simple steps to help slow the spread of the virus and to reduce the risk of infection.
Follow the information and tips to help improve your safety and wellbeing, from Department of Health website

Can I suspend my membership, given the current situation?

All swim school memberships, health and fitness memberships and visit passes can be put on free suspension, please contact the Centre team to manage this.

If I have or am undergoing a period of self-isolation, what happens to my membership?

If you are showing symptoms or have been recommended by a Health Professional to self isolate, you should be staying at home and minimising contact with others.  Please contact the Centre team to discuss managing your membership where you are uncertain of your options.
 

What happens to Swim School or Personal Training sessions I have booked?

If you have any Swim School lessons or Personal Training booked, please contact the Aquatics team or your Personal Trainer.

Are free trials and guest passes still available?

With our tightened control measures surrounding international visitations, free trials and guest passes will only be available to local residents. We ask that members, guests, and the general public wishing to access our clubs adhere to the health and travel declaration and practice good personal hygiene. If they feel unwell, they should not come to the club and instead, seek immediate medical attention. Keeping the gym safe is a collective effort from members, their guest and us.

Are casual passes still available for purchase?

With our tightened control measures surrounding international visitations, day passes will only be available to local residents.

TripAdvisor Panel

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